At Signature Bites, we take pride in preparing fresh, high-quality bakery products for our customers. Since our items are perishable, we have specific policies regarding cancellations, returns, and refunds.
1. Order Cancellations
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Orders can only be cancelled within 1 hour of placing the order.
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Once preparation has started, cancellations will not be accepted.
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To request a cancellation, please contact us immediately at signaturebitesbakes@gmail.com or call us at +91 81305 75558.
2. Refunds & Replacements
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Refunds or replacements are only provided in the following cases:
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Wrong item delivered.
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Item received in damaged or spoiled condition.
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Customers must notify us within 24 hours of delivery with order details and, if possible, photos of the issue.
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Refunds will be processed to the original payment method within 5–7 business days, subject to review and approval.
3. Returns
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Due to the perishable nature of bakery products, we do not accept returns.
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Please check your order immediately upon delivery to ensure accuracy and quality.
4. Non-Refundable Situations
Refunds will not be issued for the following:
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Change of mind after delivery.
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Incorrect information provided by the customer (e.g., wrong address or contact details).
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Failure to collect or receive the order at the scheduled time.
5. Contact Us
If you have questions or concerns about this policy, please contact us:
Signature Bites
📧 Email: signaturebitesbakes@gmail.com
📞 Phone: +91 81305 75558