At Signature Bites, we take pride in preparing fresh, high-quality bakery products for our customers. Since our items are perishable, we have specific policies regarding cancellations, returns, and refunds.
1. Order Cancellations
Orders can only be cancelled within 1 hour of placing the order.
Once preparation has started, cancellations will not be accepted.
To request a cancellation, please contact us immediately at signaturebitesbakes@gmail.com or call us at +91 81305 75558.
2. Refunds & Replacements
Refunds or replacements are only provided in the following cases:
Wrong item delivered.
Item received in damaged or spoiled condition.
Customers must notify us within 24 hours of delivery with order details and, if possible, photos of the issue.
Refunds will be processed to the original payment method within 5–7 business days, subject to review and approval.
3. Returns
Due to the perishable nature of bakery products, we do not accept returns.
Please check your order immediately upon delivery to ensure accuracy and quality.
4. Non-Refundable Situations
Refunds will not be issued for the following:
Change of mind after delivery.
Incorrect information provided by the customer (e.g., wrong address or contact details).
Failure to collect or receive the order at the scheduled time.
5. Contact Us
If you have questions or concerns about this policy, please contact us:
Signature Bites
📧 Email: signaturebitesbakes@gmail.com
📞 Phone: +91 81305 75558